These Terms of Service ("Terms") govern your access to and use of the Persephone investor intelligence platform (the "Service") provided by Persephone ("Persephone," "we," "us"). By creating an account, subscribing, or otherwise using the Service, you agree to these Terms.
1. The Service
Persephone is a software-as-a-service platform that provides information and analytics to assist founders in identifying and engaging with investment funds. Features may include investor matching, fund and thesis analysis, outreach drafting tools, and related capabilities.
2. Nature of the Service — important
Persephone is an information and analytics tool. It is not investment, legal, tax, or financial advice. Persephone does not act as a broker, dealer, placement agent, finder, or investment adviser, and does not solicit investors on your behalf. We do not guarantee any fundraising outcome, investor response, meeting, term sheet, or investment.
Match scores, compatibility ratings, and outreach suggestions are informational outputs based on third-party and publicly available data, which may contain errors or be out of date. You are solely responsible for your fundraising activities, communications with investors, and compliance with applicable securities, anti-spam, and marketing laws.
3. Eligibility and accounts
You must be at least 18 years old and have authority to bind the entity (if any) on whose behalf you use the Service. You agree to provide accurate registration information and to keep your credentials confidential. You are responsible for activity under your account.
4. Subscription, fees, and renewal
Paid subscriptions are billed in advance on a monthly or annual basis as selected at checkout. Fees are non-refundable except as required by law or expressly stated. Subscriptions renew automatically unless cancelled before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. We may change pricing on notice; changes apply from the next renewal.
5. Right of withdrawal (consumers in the EU/UK)
Where you are a consumer (acting outside your trade or business) resident in the EU or UK, you have a 14-day right of withdrawal from the date of subscription. By starting to use the Service before the end of this period, you expressly request immediate performance and acknowledge that you will lose your right of withdrawal once the Service has been fully performed. Most users of Persephone act in a business capacity and the right of withdrawal does not apply to them.
6. User content and conduct
You retain ownership of content you submit ("User Content"). You grant Persephone a worldwide, non-exclusive, royalty-free licence to host, process, transmit, and display User Content as necessary to provide the Service.
You shall not, and shall not permit any third party to:
- Use the Service in violation of any law, including data protection, anti-spam (CAN-SPAM, CASL, EU/UK e-privacy), or securities law;
- Send unsolicited or unlawful communications using the Service or content generated by it;
- Resell, sublicense, or redistribute the Service or its outputs except as expressly permitted;
- Reverse engineer, scrape, or extract data from the Service except as permitted by mandatory law;
- Misrepresent your identity or your startup;
- Upload content infringing the rights of any third party.
7. Outreach features
Where the Service generates draft outreach messages or assists with outreach campaigns, you are solely responsible for: (a) reviewing and editing each message before sending; (b) ensuring compliance with anti-spam and e-privacy laws applicable to recipients; (c) honouring unsubscribe and objection requests; and (d) the terms of service of any third-party email or outreach platform you use.
8. Third-party services and data
The Service incorporates data licensed from third-party providers, including Crunchbase and Apollo, and may integrate with other third-party services at your option (e.g., LinkedIn, your email provider). Your use of those services is governed by their respective terms. Persephone is not responsible for third-party services or the accuracy, completeness, or timeliness of third-party data.
9. Intellectual property
The Service, including all software, designs, models, and content (excluding User Content and licensed third-party data), is owned by Persephone or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.
10. Privacy and data protection
Our processing of personal data is described in our Privacy Policy. Where you process personal data through the Service as a controller, our Data Processing Addendum applies and is incorporated by reference.
11. Disclaimers
To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. Persephone does not warrant that data is accurate, complete, or current, or that you will achieve any particular fundraising outcome.
12. Limitation of liability
To the maximum extent permitted by law:
- Persephone shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost fundraising opportunities, lost revenue, lost data, or reputational harm, whether in contract, tort, or otherwise, even if advised of the possibility of such damages;
- Persephone's total aggregate liability shall not exceed the fees paid by you to Persephone in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred euros (€100), whichever is greater.
Nothing in these Terms limits liability that cannot be excluded under applicable law (e.g., for fraud, gross negligence, or death and personal injury caused by negligence).
13. Indemnification
You agree to indemnify and hold harmless Persephone and its affiliates, officers, and employees from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of: (a) your use of the Service in violation of these Terms or applicable law; (b) outreach communications you send using or based on the Service; or (c) User Content you submit.
14. Term and termination
These Terms apply for as long as you use the Service. You may terminate your account at any time. We may suspend or terminate your access for material breach, non-payment, or where required by law, with reasonable notice except in cases of misuse or legal necessity. Sections that by their nature should survive termination (including Sections 9, 11–13, and 16) survive.
15. Changes
We may update these Terms from time to time. Material changes will be notified by email or in-app at least 30 days in advance, except where changes are required for legal or security reasons. Continued use after the effective date constitutes acceptance.
16. Governing law and disputes
These Terms are governed by the laws of Italy, excluding conflict-of-laws rules. Disputes are subject to the exclusive jurisdiction of the courts of Milan, Italy, except that consumers retain the protection of the mandatory laws of their country of residence.
17. Miscellaneous
These Terms, together with the Privacy Policy and DPA, constitute the entire agreement between the parties regarding the Service. If any provision is held unenforceable, the remainder shall remain in effect. No waiver is effective unless in writing. You may not assign these Terms without our consent; we may assign in connection with a corporate transaction.
18. Contact
Persephone. Email: legal@seedpersephone.com.